Infinity Energy, a solar installation company that built a significant presence in the Dallas–Fort Worth area, has closed its doors. For the homeowners who relied on its warranties, service commitments, and production guarantees, the shutdown creates an immediate problem: the company that installed the system is no longer around to stand behind it.
What happened and when
Infinity Energy operated as a residential solar installer focused heavily on the North Texas market, including Dallas, Fort Worth, and the surrounding suburbs. The company installed thousands of rooftop systems and marketed long-term warranties, production guarantees, and ongoing monitoring support. In 2026, Infinity Energy ceased operations, leaving customers without a working service department and, in many cases, without a clear successor to contact for repairs or warranty claims.
Unlike a Chapter 11 bankruptcy, a closure does not always produce a public claims process or a court-appointed representative. The company may simply stop answering phones, let its insurance lapse, and dissolve. That makes the situation harder for homeowners because there may be no formal bankruptcy case to file a claim in, and no single entity responsible for winding down obligations.
What the closure means for warranty claims
When an installer goes out of business, its workmanship warranty and any company-backed service agreement usually become difficult or impossible to enforce. Workmanship warranties cover the quality of the installation itself: roof penetrations, flashing, sealing, wiring, and the structural integrity of the mounting. Those obligations die with the installer unless another company assumes them through an asset purchase or similar transaction.
Production guarantees are a separate promise, often backed by a third-party guarantee provider or by the finance company that packaged the loan. Check your agreement to see whether the production guarantee is from Infinity Energy directly or from another entity. If it is from a third party, that guarantee may survive the closure even though the installer is gone.
Why your loan is a separate question from your installer
The same rule applies here as with any defunct installer: the solar loan is a separate contract from the installation work. The lender is almost certainly still solvent and still expects payment. Stopping payments on your own can damage your credit and complicate any later dispute, even if the system is broken or the installer has disappeared.
Where the system was never completed, never passed city inspection, or was sold with representations that turned out to be false, the homeowner may still have claims against the finance company under the FTC Holder Rule or under Texas consumer protection law. The key is whether the loan documents preserve your claims and defenses against the seller, and whether the facts support those claims.
Equipment manufacturer warranties may still exist
The panels, inverters, optimizers, and other hardware on your roof were made by manufacturers separate from Infinity Energy. Those manufacturers typically offer their own product warranties, often ranging from 10 to 25 years depending on the component. A manufacturer warranty does not cover the installation workmanship, but it can cover replacement of a failed inverter, a defective panel, or monitoring hardware.
To use a manufacturer warranty, you will need the model numbers, serial numbers, and proof of purchase or installation. That paperwork is usually in your original contract package or can be pulled from the monitoring app. Keep screenshots of the monitoring data now, because access can be revoked or accounts can lapse after an installer closes.
DFW-specific issues homeowners are seeing
North Texas has unique conditions that make a defunct installer especially frustrating. The hail risk, high summer heat, and wind exposure in the Dallas–Fort Worth area put more stress on roof penetrations and inverters than in milder climates. Homeowners who bought a system expecting local service now face the prospect of finding another installer willing to touch a system they did not sell, sometimes at a cost the original warranty was supposed to cover.
We also see cases where Infinity Energy customers were told that a third-party monitoring company or warranty insurer would handle everything. Those promises should be checked against the actual paperwork. Sometimes the warranty is real; sometimes it is only a sales line.
What to do now
Start by organizing every document from the sale and installation. That includes the proposal, the signed contract, the loan agreement, any warranty paperwork, inspection and interconnection records, the completion certificate, and all text or email correspondence with the salesperson. Then export your monitoring data and gather at least twelve months of utility bills.
Next, identify the remaining parties that may still be responsible: the lender, any third-party guarantor, the equipment manufacturers, and any company that may have purchased Infinity Energy's assets or customer list. A lawyer can help you sort out which claims survive the closure and which forum your contract requires, since most solar contracts in Texas require arbitration rather than a lawsuit in court.
The short version
A closed installer is not the end of your options. Manufacturer warranties, lender liability, and consumer protection claims may survive even when the installation company does not.
This article is general information about Texas law and is not legal advice. Reading it does not create an attorney-client relationship with Ray Law Group PLLC. Outcomes depend on the facts and documents in each matter, and legal deadlines apply.